FAQ

Here’s a few answers to our most common questions.

As Fly High Agency, we are reachable outside normal working hours through our Emergency lines and hence guarantee you of 24/7/365 uninterrupted service any place anytime. Our Online live chat is also active 24hrs a day, just drop a message and we will reply you immediately.
We recommend that you book 3 – 4 weeks in advance to enjoy the lowest market rates and easy planning. However, you can book earlier than that and you will still get access to the best rates in the market.
In general, "tourist" visas are issued specifically for the purpose of travel for pleasure, while a "business" visa generally permits a traveler to engage in normal business-related activities.
  •   Hotel Reservation.
  •   Conference Arrangements
  •   Local Tours & Safaris.
  •   Transport & Transfer.
  •   Visa Processing
  •   Travel Insurance processing.
These regulations/restrictions vary dependent on the ticket you hold. Certain restrictions and penalty charges for ticket validity date extension, travel date changes, cancellations, and refunds may apply. Kindly Pay keen attention and make sure you understand all the restrictions tied to the ticket before proceeding to purchase.
The most basic documents you require are:
  •   Valid passport
  •   Valid Visa
  •   Valid Air ticket
  •   Health documentation i.e. Yellow Fever certificate
We accept various modes of payments which include:

  •   Direct deposit to the Bank
  •   Credit Card
  •   Mobile Money
  •   Pay Via Cash
Yes we do. Fly High Agency offers Travel management services for both Corporate/Business travelers as well as Leisure travelers. We have a dedicated tours department that will cater for all your leisure needs.